Transferring a Site or Subscription (Legacy Dashboard)
Site Transfer
We can transfer existing unpublished sites from one account to another, however, this feature is only available to Pro and Enterprise members. If you want to transfer a site from a Pro/Enterprise account into another account (any type), you can submit a transfer request directly from your dashboard.
To transfer a site, locate the relevant site and click the gear icon.
Click “Request Transfer.”
Enter the Without Code username where you would like to transfer this. Click “Request Site Transfer.”
Note: Ensure you have entered the username and not the email address.
If you need to transfer a site out of Without Code please send us an email with your username and the relevant site ID. We reserve the right to charge a transfer fee; please visit our Terms of Use for more information.
Note: published sites can’t be transferred, as the billing information can’t be transferred for security reasons. Simply unpublish the site and you will be able to transfer this. If you have a question about a published site, send us an email – sales@wocode.com.
Subscription Transfer
We can’t transfer subscriptions from one site to another; each individual subscription is tied to a specific site so ensure you are purchasing the correct subscription type for that site. If would like to unpublish an existing site and publish a new one, simply cancel your existing subscription and purchase a new one on the correct site.
If you would like to first publish a temporary site and then build a permanent site to be published later, read our temporary/permanent site doc.
If you have a question about a site, send our support team an email and we can take a look at your specific case – sales@wocode.com.