Email: Configuring Email Clients

In this document, we’ll look at setting up your email in an email client on your computer or phone. This is useful for managing email on programs like Outlook or Apple Mail.

Server settings and port numbers can be found below. As well, specific setup guides for email clients for Mac, Windows, iPhone and Android are listed and can be downloaded individually. To learn more about protocols like IMAP and POP3, scroll to the bottom of this doc.

To view our complete library of email documentation, click here.

Configure an email client

The settings and port numbers listed below will be required by your mail client when you set up your mail account. We recommend using IMAP as it will sync your email across all devices you have configured.

INCOMING SERVER SETTINGS

Type: IMAP / POP3

Server Hostname: mail.hostedemail.com

Port: 993 (IMAP), 995 (POP3)

SSL: SSL/TLS

Username / Password: Your email address and password

OUTGOING SERVER SETTINGS

Type: SMTP

Server Hostname: mail.hostedemail.com

Port: 465

SSL: SSL/TLS

Username / Password: Your email address and password

Configuration Guides

We’ve created guides to configure email for most devices and mail apps. These guides are unbranded and great for sending to clients. Click the links below to view or right-click the links for download options.

Outlook

Mac Mail

iOS (iPhone and iPad)

Windows 10 Mail

Android

Thunderbird

What is IMAP?

Internet Message Access Protocol (IMAP) allows you to access email that is on a server. All devices where your email is configured will be synced together using this protocol. As the emails are stored on a server and synced across all devices, an email you’ve opened and read on your phone will show “read” when you access your email on your laptop.

What is POP3?

With Post Office Protocol (POP), emails are not stored on any server. When you open email on a device such as your phone, emails will be downloaded to that device. If you open your email client on another device such as your laptop, it will not download the emails previously downloaded to your phone.

What is SMTP?

The primary purpose of Simple Message Transfer Protocol (SMTP) is to send, receive, and/or relay outgoing mail between email senders and receivers.

Why should I use IMAP and not POP3?

We recommend using IMAP. This protocol syncs your email across all devices where your email is configured, and reduces the confusion of “missing emails” when emails are downloaded onto one device – causing them to be missing on other devices.